PSE&G Prepares for Power Outages in Westfield and Other Towns
Wednesday, January 30, 2013 • 8:46pm
WESTFIELD, NJ—According to PSE&G, the company is closely monitoring the track of the approaching storm and making emergency preparations for the high winds and heavy rain expected to hit the area this evening.
Wind gusts of up to 55 miles-per-hour could cause trees to brush up against power lines, and lightning could strike and damage trees or pole-top equipment. Meanwhile, outages may be caused by falling trees and limbs that bring down power lines.
PSE&G is scheduling additional personnel overnight to be ready to respond to outages as soon as strong winds subside. Downed wires should always be considered “live” and the company warns not to approach or drive over a downed line and not to touch anything that it might be in contact with.
To report downed wires or power outages, customers should call 1-800-436-PSEG. PSE&G uses an automated system to handle customer calls as efficiently as possible and customers who get an automated response are encouraged to use it, as it is designed to route their calls to the right destination quickly.
However, if you have specific information regarding damage to wires, transformers or poles, there is an option to speak directly with a customer service representative.
You can also report power outages and view the status of an outage by logging in to My Account at pseg.com. General outage activity information and safety tips can be found at pseg.com/outageinfo.